Digital Restart at DAS GERSTL Family Retreat

The new DAS GERSTL Family Retreat at Lake Resia is embracing digitalization, smart processes, and modern technologies from the outset. This hotel project combines traditional hospitality with innovative solutions.

We have summarized the project highlights for you.

Challenges, Solutions & Results

The challenges

From the outset, it was clear for DAS GERSTL Family Retreat: operations should be organized digitally and efficiently—without losing the personal touch. The existing Property Management System (PMS) needed to be replaced by a modern, web-based solution that could be easily used by all employees. Additionally, it was important to retain all proven data and functions while ensuring the transition required minimal training.

The solutions

DAS GERSTL Family Retreat chose ASA HOTEL Web, the latest web-based version of the renowned PMS from ASA HOTEL. This allows the entire hotel management to be handled digitally via browser.

The on-site team, including the senior owner, has been working seamlessly with the intuitive interface from the very beginning. In addition to ASA HOTEL Web, other digital tools have been integrated to optimally support hotel operations:

  • Payment systems for smooth transactions
  • Tablets and ASA Scanbox for fast check-in and billing overview
  • Salto locking system (Fuchs Technik)
  • Easychannel (channel manager & booking widget)
  • "Naramis" POS system by Giacomuzzi
  • Hotel apps by Brandnamic
  • orderando as digital ordering system
  • Rateboard & Ratechecker by Consisto
  • Housekeeping tool “Planilo”
  • Analytics systems by Valmontis
  • Charging stations by Ecogy

All systems are seamlessly integrated into ASA HOTEL Web, ensuring continuous and efficient workflows.

The result

Switching to ASA HOTEL Web was a smooth yet forward-looking step for DAS GERSTL Family Retreat. The familiarity of the system, combined with the new web-based technology, enables a quick start without a major learning curve.

The hotel benefits from significantly simplified processes, better day-to-day oversight, and optimal connectivity of all digital tools – from front desk to service to management.

This allows DAS GERSTL Family Retreat to perfectly combine digitalization and heartfelt hospitality, offering guests a modern, seamless experience.

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